Shipping Rates & Policies
Face Reality uses the United States Postal Service to ship packages. Below is a table of our shipping rates and estimated transit times. These rates are good for shipment delivery anywhere in the United States. For expedited shipping, please contact our office at 510-351-1842 Ext 201.
|Weight||Mail Class||Shipping Cost||ETA|
|Less than 13 oz||Yellow Padded Envelope||$9.04||1-3 Business Days|
|13.1 oz – 3 Lbs||Small Flat Rate Box||$9.75||1-3 Business Days|
|13.1 oz – 5 Lbs||Flat Rate Padded Envelope||$9.80||1-3 Business Days|
|Any Weight||Parcel/Irregular Package||Determined by Weight & Distance||1-3 Business Days|
|Any Weight||Overnight/Express||Please Contact our Office||To Be Determined|
Face Reality products may be returned within 30 days for a full refund, provided they have not been opened and/or used. There will be no returns accepted without a return authorization. To obtain a return authorization, please contact our office at 510-351-1842 Ext 201 to speak with the order department.
If products have been opened and used, it is mandatory to speak with an esthetician before a return authorization can be obtained for your products. Please call 510-756-6281 to speak with an esthetician.
As always, if any stinging or burning is experienced with any product(s), wash off immediately and contact an esthetician for instructions.